Most of our repairs are arranged through an insurer. From the initial claim to handing your vehicle back, we manage the repair process and keep you informed along the way.
The claim comes through your insurer. We contact you to arrange bringing your car in.
We confirm your repair dates and order everything the job requires, including extras such as bull bars or custom wheels. We organise these through our suppliers, so you don’t have to chase them yourself. Many repairs are completed within a week, with your vehicle typically ready for collection the following week. Timing can vary depending on insurer approval and parts availability.
We photograph any additional damage, identify the required parts and measure the vehicle on a Global Jig system where structural alignment is required.
We scan the vehicle’s electronic systems for faults, helping identify any issues before repairs begin.
We confirm the repair method against the manufacturer’s published procedures and work with the insurer to approve the required repairs.
The damaged area is stripped back so the full extent of the damage can be assessed and repaired properly – not simply covered over.
Damaged sections are repaired or replaced to manufacturer specification, using the correct repair and welding processes, then measured again.
We use PPG Envirobase waterborne paint, applied with SATA equipment and refinished in a Lowbake spray booth.
The vehicle is reassembled, with driver assistance systems recalibrated where required by a specialist.
The vehicle is buffed and detailed inside and out.
We carry out a final check, then contact you to arrange collection.
Modern cars use radar, cameras and blind-spot sensors to support their safety systems. After certain repairs, these systems may need specialist recalibration to make sure they continue to work correctly. We make sure this is done before your vehicle is returned.
Your vehicle was engineered and tested to specific manufacturer standards. We follow the manufacturer’s published repair procedures, measure structural repairs and use the specified materials and welding methods.
We work with manufacturers and insurers throughout the repair process and don’t substitute repair methods that aren’t approved by the manufacturer.
We stand behind our workmanship with a five-year warranty on the repairs we carry out.
Structure checked against factory geometry before and after repair.
Controlled conditions for a consistent, durable finish.
Accurate colour matching with efficient booth turnaround.
Consistent application across every panel.
The correct welding processes for modern vehicle steels.
Manufacturer-specified parts used where required.
From measuring and structural repair through to paint and final checks, every stage is managed from our workshop on North East Road.
Process loop sits behind this band: 1920 by 1080, muted with no audio track, about 12 seconds, graded cool. Measuring, welding, the booth, the final wipe down. No faces unless the team have signed off.
We use established equipment, paint systems and materials throughout the repair process, chosen for the work we do in our workshop.
Envirobase waterborne colour
Spray equipment
Welding and dent pulling
Aluminium and steel welding
Chassis measuring, before and after
